Policy version:1st November 2021 is provided by PBS Construction Limited our website www.pbsconstruction.co.uk (‘we’, ‘our’ or ‘us’). We are the controller of personal data obtained via our website, meaning we are the organisation legally responsible for deciding how and for what purposes it is used.
We collect, use and are responsible for certain personal data about you. When we do so we are subject to the UK General Data Protection Regulation (UK GDPR). We are also subject to the EU General Data Protection Regulation (EU GDPR) in relation to goods and services we offer to individuals in the European Economic Area (EEA).
Given the nature of our website, we do not expect to collect the personal data of anyone under 13 years old. If you are aware that any personal data of anyone under 13years old has been shared with our website please let us know so that we can delete that data.
The personal data we collect about you depends on the particular activities carried out through our website. We will collect and use the following personal data about you if you provide it in a contract form this includes
We collect and use this personal data for the purposes described in the section ‘How and why we use your personal data’ below.
We collect personal data from you:
Under data protection law, we can only use your personal data if we have a proper reason, eg:
A legitimate interest is when we have a business or commercial reason to use your personal data, so long as this is not overridden by your own rights and interests. We will carry out an assessment when relying on legitimate interests, to balance our interests against your own. You can obtain details of this assessment by contacting us (see ‘How to contact us’ below).
The details below will explain our reasons for what we use your personal data for and why.
Create and manage your account with us
Providing products AND/OR services to you
Conducting checks to identify you and verify your identity or to help prevent and detect fraud against you or us
To enforce legal rights or defend or undertake legal proceedings
Customise our website and its content to your particular preferences based on a record of your selected preferences or on your use of our website
Retaining and evaluating information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive or to check our website is working as intended
Communications with you not related to marketing, including about changes to our terms or policies or changes to the products AND/OR services or other important notices
Protecting the security of systems and data used to provide the services
Statistical analysis to help us understand our customer base
Updating and enhancing customer records
Disclosures and other activities necessary to comply with legal and regulatory obligations that apply to our business, eg to record and demonstrate evidence of your consents where relevant and [insert]
Marketing our services to existing and former customers
To share your personal data with members of our group and third parties that will or may take control or ownership of some or all of our business (and professional advisors acting on our or their behalf) in connection with a significant corporate transaction or restructuring, including a merger, acquisition, asset sale, initial public offering or in the event of our insolvency in such cases information will be anonymised where possible and only shared where necessary
More details about how we use your personal data and why are set out in the table below
Communications with you not related to marketing, including about changes to our terms or policies or changes to the products or other important notices
Addressing and sending communications to you about changes to our terms or policies or changes to the products or other important notices (other than those addressed above)
Addressing and sending communications to you as required by data protection laws, ie: —the UK GDPR or Data Protection Act 2018
Our legitimate interests (Article 6(1)(f)), which is to be as efficient as we can so we can deliver the best service to you
Lawful basis relied on under the UK GDPR
Processing is necessary for compliance with a legal obligation to which we are subject (Article 6(1)(b))
—your name, address and contact information, including email address and telephone number —your account details (username)
We do not collect or process any special category personal data via our website
See ‘Who we share your personal data with’ for further information on the steps we will take to protect your personal data where we need to share it with others.
We routinely share personal data with:
We only allow those organisations to handle your personal data if we are satisfied they take appropriate measures to protect your personal data.
We or the third parties mentioned above occasionally also share personal data with:
More details about who we share your personal data with and why are set out in the table below
We will not share your personal data with any other third party.
If you would like more information about who we share our data with and why, please contact us (see ‘How to contact us’ below).
We will not keep your personal data for longer than we need it for the purpose for which it is used.
Different retention periods apply for different types of personal data.
If you stop using your account we will delete or anonymise your account data after 7 years.
Following the end of the of the relevant retention period, we will delete or anonymise your personal data.
The EEA, UK and other countries outside the EEA and the UK have differing data protection laws, some of which may provide lower levels of protection of privacy.
We will not transfer your information outside of the UK.
You generally have the following rights, which you can usually exercise free of charge:
Access to a copy of your personal data
The right to be provided with a copy of your personal data
Correction (also known as rectification)
The right to require us to correct any mistakes in your personal data
Erasure (also known as the right to be forgotten)
The right to require us to delete your personal data—in certain situations
Restriction of use
The right to require us to restrict use of your personal data in certain circumstances, eg if you contest the accuracy of the data
The right to receive the personal data you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
To object to use
The right to object: —at any time to your personal data being used for direct marketing (including profiling) —in certain other situations to our continued use of your personal data, eg where we use your personal data for our legitimate interests unless there are compelling legitimate grounds for the processing to continue or the processing is required for the establishment, exercise or defence of legal claims
Not to be subject to decisions without human involvement
The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you We do not make any such decisions based on data collected by our website
The right to withdraw consents
If you have provided us with a consent to use your personal data you have a right to withdraw that consent easily at any time You may withdraw consents by pressing this link Withdrawing a consent will not affect the lawfulness of our use of your personal data in reliance on that consent before it was withdrawn
For further information
For further information on each of those rights, including the circumstances in which they do and do not apply, please contact us (see ‘How to contact us’ below). You may also find it helpful to refer to the guidance from the UK’s Information Commissioner on your rights under the UK GDPR.
If you would like to exercise any of those rights, please call or write to us—see below: ‘How to contact us’. When contacting us please:
We have appropriate security measures to prevent personal data from being accidentally lost, or used or accessed unlawfully. We limit access to your personal data to those who have a genuine business need to access it.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
If you want detailed information from Get Safe Online on how to protect your personal data and other information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit www.getsafeonline.org. Get Safe Online is supported by HM Government and leading businesses.
Please contact us if you have any queries or concerns about our use of your personal data (see below ‘How to contact us’). We hope we will be able to resolve any issues you may have.
You also have the right to lodge a complaint with:
The UK’s Information Commissioner may be contacted using the details at https://ico.org.uk/make-a-complaint or by telephone: 0303 123 1113.
Our contact details are shown below:
|Our contact details|
|Brendon Smurthwaite Brendon.smurthwaite@pbsconstruction .co.uk 01482 211132|
If you would like this policy in another format (for example audio, large print, braille) please contact us (see ‘How to contact us’ above).